I have contacted my congressman about my passport.... now what?

My trip is in less than two weeks and I have already called the passport office and paid to have it expedited since each customer service rep tells me something different about when I should received my passport. One rep told me I didn't need to expedite, another told me if I did, it's not guaranteed to expedite, another told me everything is fine. Blah blah blah. So I decided to contact my congressman's office. The secretary offered to help and I sent over my authorization to release info form. But now what? Do I wait on the congressman's office to call back or keep checking in with the passport office. I'm not sure who to continue to contact now.